IT & HR

    AI That Supports Every Employee, Instantly

    Automate HR and IT support with AI agents that resolve queries, execute workflows, and eliminate internal delays.

    IT Helpdesk AI -- Employee Support

    I'm locked out of my account and I have a client presentation in 20 minutes.

    0%

    Query resolution

    0%

    Ticket reduction

    4 hrs

    Saved per employee/week

    0%

    Employee satisfaction

    Built for enterprise internal operations
    Integrates with HRMS & ITSM systems
    Supports multilingual workforce
    Secure, role-based access
    DEMOS

    Real Employee Workflows in Action

    IT Helpdesk Automation

    IT Helpdesk Automation

    Password reset, troubleshooting, ticket automation

    HR Helpdesk Assistant

    HR Helpdesk Assistant

    Leave, payroll, onboarding, policy queries

    AI CAPABILITIES

    What AI Handles Internally

    Answers employee queries

    HR, IT, policies

    Executes workflows

    Resets, approvals, requests

    Automates tickets

    Reduces workload

    Guides employees

    Onboarding, processes

    HR USE CASES

    AI for HR Teams

    Leave & payroll queries
    Benefits & policy lookup
    Onboarding assistance
    HR request tracking
    IT USE CASES

    AI for IT Teams

    Password resets
    Account unlocks
    Troubleshooting support
    Ticket automation
    EMPLOYEE EXPERIENCE

    Instant Support, Zero Friction

    Employees get answers immediately -- without waiting, escalating, or searching across systems.

    Ask in natural language

    On Slack, Teams, or chat

    AI finds the answer

    From knowledge bases and systems

    Action executed

    Ticket created, request fulfilled

    IMPACT

    The Impact

    0%

    Faster response time

    2x

    More queries resolved

    0%

    Lower ticket volume

    Higher

    Employee satisfaction

    INTEGRATIONS

    Works With Your Internal Systems

    HRMSWorkday, SAP
    ITSMServiceNow, Jira
    KnowledgeConfluence, SharePoint
    CollaborationSlack, Teams
    MCP / APIsREST, GraphQL
    IdentityOkta, Azure AD
    TicketingZendesk, Freshdesk
    HR ToolsDarwinbox, BambooHR

    1000+ integrations available

    SECURITY

    Built for Enterprise Security

    On-Prem

    Maximum data control

    Private Cloud

    Secure and isolated

    Role-Based Access

    Granular permissions

    FAQ

    Frequently Asked Questions

    How does Fluid AI handle IT helpdesk automation?
    Fluid AI deploys AI agents that handle common IT requests like password resets, account unlocks, VPN troubleshooting, and software provisioning -- resolving 70% of tickets without human intervention. Complex issues are seamlessly escalated to IT staff with full context and diagnostic data.

    Fluid AI deploys AI agents that handle common IT requests like password resets, account unlocks, VPN troubleshooting, and software provisioning -- resolving 70% of tickets without human intervention. Complex issues are seamlessly escalated to IT staff with full context and diagnostic data.

    Can Fluid AI automate HR queries and workflows?
    Yes. Fluid AI handles leave balance checks, payroll queries, benefits enrollment, policy lookups, onboarding guidance, and HR request tracking. It connects to your HRMS (Workday, SAP, Darwinbox) to pull real-time data and execute workflows like leave applications and reimbursement requests.

    Yes. Fluid AI handles leave balance checks, payroll queries, benefits enrollment, policy lookups, onboarding guidance, and HR request tracking. It connects to your HRMS (Workday, SAP, Darwinbox) to pull real-time data and execute workflows like leave applications and reimbursement requests.

    How does Fluid AI integrate with ServiceNow and Jira?
    Fluid AI provides pre-built connectors for ServiceNow, Jira, Zendesk, and other ITSM platforms. It can create, update, and resolve tickets automatically, route issues to the right teams, and pull ticket status for employees -- all through natural language conversations on Slack, Teams, or chat.

    Fluid AI provides pre-built connectors for ServiceNow, Jira, Zendesk, and other ITSM platforms. It can create, update, and resolve tickets automatically, route issues to the right teams, and pull ticket status for employees -- all through natural language conversations on Slack, Teams, or chat.

    Does Fluid AI support multilingual employee interactions?
    Yes. Fluid AI supports 50+ languages for employee interactions, enabling global workforces to get support in their preferred language. This is particularly valuable for enterprises with distributed teams across regions.

    Yes. Fluid AI supports 50+ languages for employee interactions, enabling global workforces to get support in their preferred language. This is particularly valuable for enterprises with distributed teams across regions.

    What security measures does Fluid AI have for internal data?
    Fluid AI is SOC2 Type II and ISO 27001 certified with role-based access control, data encryption at rest and in transit, audit logging, and SSO integration. On-premise deployment is available for organizations requiring maximum data sovereignty.

    Fluid AI is SOC2 Type II and ISO 27001 certified with role-based access control, data encryption at rest and in transit, audit logging, and SSO integration. On-premise deployment is available for organizations requiring maximum data sovereignty.

    GET STARTED

    Not a Helpdesk Bot. A Workforce Assistant.

    "No waiting. No ticket overload. No repetitive work. Just AI that supports every employee in real time."

    Support Every Employee, Instantly