Insurance AI

    The Claims
    Operating System for
    Modern Insurers.

    AI agents that handle First Notice of Loss end-to-end. Across voice, chat, WhatsApp, and email. Audit-ready. Multilingual.

    Claims Assistant
    ONLINE
    CLM-2026-8821
    80%+
    Claims handled end-to-end
    <60 sec
    FNOL capture time
    24/7
    Multi-channel availability
    4 channels
    Voice · Chat · WhatsApp · Email
    ✓Trusted across global insurers and BFSI institutions
    ✓Built for regulated insurance environments
    ✓On-prem, private cloud, hybrid
    ✓Audit-ready, compliant AI workflows
    How It Works

    From First Notice to Final Claim. End-to-End.

    Five agents. One claim. Zero human bottlenecks.

    01
    Authenticate
    OTP / mobile verify
    02
    Verify Policy
    From PAS
    03
    Collect Incident
    Date · vehicle · damage
    04
    Submit Claim
    Auto-routed
    ✓
    05
    Track
    Audit trail
    Days of phone calls → minutes of conversation, fully logged
    Multi-Channel Orchestration

    Same Agent. Every Channel.

    One claim. Customer chooses how to file.

    📞 Incoming · Claims Line
    "Hi, I'd like to file a claim..."
    VOICE AI
    💬 Chat · fluid.ai
    I need to report an accident
    WEB CHAT
    ✓
    WhatsApp · Claims
    Filed claim CLM-2026-8821 ✓
    Estimate: 48 hrs
    WHATSAPP
    📧 From: claims@insurer.com
    To: policyholder@email.com
    Subject: Claim Status Update
    Your claim CLM-2026-8821 has been logged. An adjuster will reach out within 48 hours...
    EMAIL

    All four channels. One agent. One audit trail.

    See It In Action

    Watch the agents handle real claims.

    Two channels. Two demos. Zero edits.

    CHAT AI FILES A CLAIM

    VOICE AI HANDLES A CLAIM

    The Architecture

    Built on MCP. Built for your insurance stack.

    •Plugs into your claims management and policy admin systems
    •Multilingual support across regional markets
    •Audit-ready logging for every interaction
    MCPPowered by Model Context Protocol
    claims-agent · live● PROCESSING
    $ claims_agent.execute(policy="POL-AUTO-4582193")
    → Authenticating policyholder... ✓
    → Pulling policy from PAS... ✓ Active, comprehensive cover
    → Collecting incident details... ✓
    → Vehicle: Honda Civic 2022, front bumper
    → Routing to claims management... ✓
    → Claim CLM-2026-8821 logged. ETA: 48 hrs.
    Beyond Claims

    Claims is just the start.

    Claims FNOL Automation

    End-to-end intake across all channels. The work most insurers outsource, fully automated.

    Policy Servicing

    Renewals, endorsements, beneficiary changes. The repetitive policy work that fills call queues.

    Customer Onboarding

    Quote-to-issue automation. Personalised recommendations. Compliant KYC at scale.

    FAQ

    Frequently Asked Questions.

    Not Just AI. Execution Across Channels.

    "No isolated chatbots. No disconnected channels. No manual workflows. Just AI that connects to your claims and policy systems and completes insurance operations end-to-end."

    Build the Next Generation of Insurance