Question 1

How does Fluid AI automate insurance claims intake?

Accepted Answer

Fluid AI's agents capture First Notice of Loss (FNOL) details across voice, chat, WhatsApp, and email using a single consistent agent, then route the claim into your existing claims management system.

Question 2

Can Fluid AI handle claims across multiple channels?

Accepted Answer

Yes. The same AI agent handles claims intake and status updates across voice, chat, WhatsApp, and email so policyholders get a consistent experience regardless of channel.

Question 3

Is Fluid AI suitable for regulated insurers?

Accepted Answer

Yes. Fluid AI is SOC 2 Type II certified and supports on-premise deployment for insurers with strict data residency and compliance requirements.