Customer support
English
English-speaking marketsBanking customer support conversation in English.
SPEAKS YOUR CUSTOMER’S LANGUAGE
One Agent.
Every Language Your Customers Speak.
Live voice call demos of Fluid AI handling real banking conversations in English, Tagalog, Jamaican Patwa, Gulf Arabic dialects and Hindi.
Watch a recorded call here, or explore each language.
Collections
Tagalog
PhilippinesA collections call handled in Tagalog and Taglish.
Customer support
Jamaican Patwa
JamaicaA customer blocks their card in Jamaican Patwa.
Collections
Jordanian Arabic
JordanAn outbound collections conversation in Jordanian Arabic.
Customer support
Kuwaiti Arabic
KuwaitBanking customer support conversation in Kuwaiti Arabic.
Customer support
Hindi
Hindi-speaking customersBanking customer support conversation in Hindi.
0M+
Customer interactions handled
0%
Faster response time
0%
Automation rate
0+
Channels unified
EXECUTION
What AI Actually Does in Your Support System
Understands intent
Pulls data from systems
Executes real actions
Closes or escalates
WORKFLOW
From Query to Resolution -- Fully Automated
01
Customer Query
Received via any channel
02
Intent Analysis
NLP-powered understanding
03
Data Retrieval
From connected systems
04
Action Execution
Real system operations
05
Resolution
Confirmed with customer
06
Audit Trail
Full traceability logged
CHANNELS
Be Present Where Your Customers Are
Voice
Real-TimeAI-powered voice support that resolves queries instantly with natural conversation.
Intelligent email triage, drafting, and resolution without manual intervention.
Chat
InstantAlways-on chat support that handles queries, escalates smartly, and learns continuously.
Meet customers on WhatsApp with secure, intelligent, and context-aware responses.
Voice
Real-TimeAI-powered voice support that resolves queries instantly with natural conversation.
EMAIL
CHAT
WHATSAPP
FEATURES
Powering the Future of Customer Support
Agentic AI with RAG
Retrieval-Augmented Generation grounded in your data.
Context-Aware Conversations
Full context across every interaction and channel.
Seamless Human Escalation
Handoff with complete history and decision context.
24/7 Intelligent Assistance
Always-on support that never sleeps or slows down.
Personalized AI Responses
Tailored answers based on customer profile and history.
Advanced Analytics & Insights
Real-time dashboards and performance intelligence.
Omnichannel Integration
Unified experience across voice, chat, email, WhatsApp.
Secure & Compliant
SOC2, GDPR, HIPAA ready with full audit trails.
INTEGRATIONS
Connected to Your Support Stack
FLUID AICORE ENGINE
CRMSalesforce, Dynamics
ERPSAP, Oracle
TicketingZendesk, ServiceNow
Core SystemsFiserv, Temenos
MCP / APIsREST, GraphQL
ChannelsVoice, Email
CollaborationSlack, Teams
AnalyticsPower BI, Tableau
CRMSalesforce, Dynamics
ERPSAP, Oracle
TicketingZendesk, ServiceNow
Core SystemsFiserv, Temenos
MCP / APIsREST, GraphQL
ChannelsVoice, Email
CollaborationSlack, Teams
AnalyticsPower BI, Tableau
IMPACT
What This Changes for You
0%
Queries auto-resolved
Without human intervention
0%
Cost reduction
In support operations
<0s
Avg response time
Across all channels
0%
CSAT score
Customer satisfaction
FAQ