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    INSURANCE · DISTRIBUTION

    Every Agent Performing Like Your Best.

    AI qualifies leads. AI copilots agent calls in real time. AI drafts proposals. AI triggers renewal outreach before it is too late. Every agent, every channel, more premium.

    Live Call · Term Life Prospect · Agent Copilot Active
    Customer

    But your premium is 15% higher than my current insurer.

    22,514

    Qualified leads (Caribbean financial deployment)

    $6M

    Policies won in 6 months

    5x

    ROI in one year

    24/7

    AI lead qualification always on

    Deployed at insurers and financial services globally
    50+ languages, code-switching supported
    Voice, Chat, WhatsApp, Email native
    Full CRM integration
    AI AGENT WORKFORCE

    Four Agents. One Sales Engine That Never Stops.

    From first lead to final renewal, each agent handles a distinct phase of the distribution cycle without ever going offline.

    Lead Qualification AI

    24/7 ACTIVE

    AI engages inbound insurance leads around the clock across WhatsApp, web, and voice. Qualifies needs, recommends products, passes hot leads to agents with full context.

    • Engages inbound leads 24/7 across WhatsApp, web chat, and voice — no human handoff required
    • Understands customer needs, coverage gaps, and budget in natural conversational language
    • Recommends the best-fit insurance product from your catalog with premium estimate
    • Passes hot leads to agents with full qualification context — zero re-qualifying needed

    Agent Copilot

    DIFFERENTIATOR

    AI listens to live agent-customer calls and surfaces objection handlers, product comparison data, and next best actions in real time. Response in under 3 seconds.

    • Listens to live calls and surfaces real-time objection handlers on the agent screen
    • Product comparison data and claim settlement ratios retrieved and displayed in under 3 seconds
    • Next best action suggestions based on conversation stage and customer insurance profile
    • Call recordings and outcomes logged to CRM automatically — zero manual data entry

    Proposal Generation AI

    IN MINUTES

    Personalised insurance proposals generated from customer profile and conversation context. Sent via WhatsApp or email within 5 minutes of the conversation ending.

    • Personalised proposal generated from the customer profile assembled during qualification
    • Premium breakdown, benefit comparison, and clear next steps included in every proposal
    • Sent directly via WhatsApp or email within 5 minutes of the conversation ending
    • Multi-product proposals with side-by-side benefit and premium comparison supported

    Cross-Sell & Renewal AI

    PROACTIVE

    Identifies policyholders nearing renewal, detects lapse risk signals early, and surfaces cross-sell opportunities based on life stage and insurance coverage gaps.

    • Identifies policyholders approaching renewal 30–60 days in advance for proactive outreach
    • Lapse risk signals detected early — empathetic, IRDAI-compliant outreach triggered automatically
    • Cross-sell opportunities surfaced based on customer life stage and identified coverage gaps
    • Every interaction logged with outcome and promise-to-pay recorded in your CRM system
    CAPABILITIES CATALOG

    Five Modules. One Intelligent Brain.

    Click each module to explore what it connects to and what it can do for your team.

    LEAD QUALIFICATION AI

    Every Lead Scored. Instantly.

    AI qualifies every inbound lead in real time — web forms, WhatsApp, cold calls, referrals — and routes the hottest opportunities to the right agent automatically.

    SUPPORTED
    CRMWeb FormsWhatsAppCold Calls
    Faster lead response
    3×
    Conversion lift
    +62%
    PRODUCTION RESULTS

    Results That Show Up on the P&L.

    Not pilots. Not demos. Live deployments with numbers that CFOs care about.

    22,514
    Qualified leads generated
    Leading Caribbean financial group · 6 months
    $6M
    In policies won
    Same deployment period
    5x
    Return on investment
    Within the first year of deployment
    AGENT MOBILE APP

    The AI Copilot in Every Agent's Pocket.

    Before the call starts, the agent knows the customer. During the call, AI surfaces objection handlers in real time. After the call, the proposal is drafted and sent. All from one app.

    Full Customer Profile
    Life stage, past enquiries, coverage gaps, and budget signals — all loaded before the first ring.
    Live Call Transcription
    Every word transcribed in real time. AI reads the conversation and surfaces relevant handlers instantly.
    One-Tap Proposal
    Proposal drafted and sent to the customer's WhatsApp mid-call. Payment link included.
    Customer Profile
    9:41
    ▊▊▊
    WiFi
    🔋
    Agent CopilotFLUID AI
    INCOMING CALL
    P
    Priya Sharma
    Lead · Age 34 · Salaried
    Coverage gapNo life cover
    Enquired beforeTerm plan · 3 wks ago
    Budget signal₹12k–18k / yr
    Accept Call
    ARCHITECTURE

    From First Lead to Retained Customer.

    STAGE 1: SOURCES
    Web Inbound
    Referral
    Cold Outreach
    Renewal Pool
    STAGE 2: FLUID AI LAYER
    Lead Qualification
    Agent Copilot
    Proposal AI
    Renewal AI
    STAGE 3: OUTCOMES
    Qualified Leads
    Won Deals
    Retained Customers
    Higher NPS
    THE DIFFERENCE

    Traditional Sales vs. AI-Native Distribution.

    TRADITIONAL
    Leads sit in queue for hours
    Agents wing it during objections
    Manual proposal drafting takes days
    Renewals missed until policy lapses
    Same script for every prospect
    WITH FLUID AI
    Leads engaged instantly, qualified 24/7
    AI copilot surfaces handlers in real time
    Proposals drafted in minutes
    Renewals triggered proactively with lapse signals
    Personalised outreach for every prospect
    DEPLOYMENT TIMELINE

    Live in Weeks, SLA in 3 Months.

    Week 1

    CRM Integration

    Salesforce or existing CRM connected and syncing leads

    Week 2

    Lead Qualification Live

    AI engaging inbound leads 24/7 across all channels

    Week 4

    Agent Copilot Active

    Live call assistance deployed across the agent team

    Month 3

    5x ROI Milestone

    Measurable uplift in qualified leads and policy wins

    GET STARTED

    Every Agent. Every Lead. Every Renewal. Handled.

    Deploy distribution AI across sales, agent enablement, and renewal automation.

    FAQ

    Frequently Asked Questions.

    Agent Copilot listens to the live call audio in real time (with appropriate consent), transcribes the conversation, detects objection patterns, and surfaces relevant product information, comparison data, and suggested responses on the agent's screen. The agent decides what to use. Suggestions appear within 2 to 3 seconds of the objection being detected.

    Yes. Fluid AI has a native Salesforce connector. Lead records are created, updated, and scored directly in Salesforce as the AI qualifies each lead. Custom fields, lead stages, and opportunity pipelines are fully supported. Microsoft Dynamics, HubSpot, and proprietary CRMs are also supported via API.

    Yes. The platform supports 22+ Indian languages including Hindi, Tamil, Marathi, Telugu, Kannada, Bengali, Gujarati, and others, with dialect awareness within each language. Code-switching (mixing languages mid-conversation) is handled natively. The same voice model works across all supported languages without configuration changes.

    AI proposals are built from the customer profile assembled during lead qualification: age, income bracket, family composition, insurance gaps, and conversation context. The proposal engine matches this profile against your product catalog, selects the best-fit products, and generates a formatted proposal document with premium breakdown, benefit comparison, and next steps. It is sent via WhatsApp or email in under 5 minutes.

    Fluid AI integrates with Salesforce, Microsoft Dynamics, HubSpot, Zoho, and custom CRM platforms via REST API or SFTP. Bi-directional sync keeps lead status, conversation history, and outcomes current in your CRM. Agent activity, call dispositions, and deal outcomes are logged automatically.

    All call audio and conversation data is processed within your security perimeter (on-premise or private cloud). Fluid AI does not retain customer conversation data after processing. PII is redacted from logs. SOC 2 Type II, ISO 27001, and DPDP Act (India) compliant data handling applies. Full audit trail of data access events is maintained.