Customer support
English
English-speaking marketsBanking customer support conversation in English.
In the language your customer speaks.
Voice, chat, email and human agent assist. One agentic AI layer handling banking customer interactions across every channel, 24/7.
“Hi, thanks for calling. How can I help with your account today?”
Voice, chat, email, and live agent assist. Specialized agents working together to resolve customer requests end to end. Click each tab to see a live demo.
Real-time voice conversations across phone and IVR. Multi-language, multi-accent, integrated with core banking systems for live data lookups.
Live voice agent handling a banking customer call.
Live voice call demos of Fluid AI handling real banking conversations in English, Tagalog, Jamaican Patwa, Gulf Arabic dialects and Hindi.
Banking customer support conversation in English.
A collections call handled in Tagalog and Taglish.
A customer blocks their card in Jamaican Patwa.
An outbound collections conversation in Jordanian Arabic.
Banking customer support conversation in Kuwaiti Arabic.
Banking customer support conversation in Hindi.
Persistent memory across every channel. The customer never repeats themselves. The agent always knows the full context.
A single conversation thread across every channel the customer chooses to use.
A 500-seat call center serving banking customers across North America. Costs growing 25% year-over-year. Then they deployed Fluid AI.
5x more productive. 20 phone processes now answered by AI. Zero compromise on customer experience.
Production-grade AI built for the compliance, security, and scale that banking requires.
Talk to our banking team about deployment, integration, and the business case for your environment.