Employees self-served at HPCL
IT tickets resolved automatically
Always available
HR query resolution time
AI Agents That Free Your Internal Teams
Four production-proven agents that eliminate routine internal queues - letting HR, IT, and shared services teams focus on strategic work.
HR GPT
Employee Self-Service Assistant
Instant, personalised HR answers for every employee - 24/7, via any browser with SSO. Live SAP data. Zero HR team involvement for routine queries.
- Leave, medical, loan & reimbursement queries
- Active Directory SSO authentication
- Personalized per employee category
- Live at HPCL: 60K+ employees served
IT Helpdesk AI
Automated IT Support
AI agents resolving up to 80% of IT support requests without human intervention - password resets, VPN, software, and account issues all handled automatically.
- 80% ticket resolution without humans
- Password reset & account unlock 24/7
- Intelligent escalation with full context
- Significant reduction in ticket backlog
Shared Services Automation
Finance & Back-Office AI
AI extending across finance, procurement, and back-office operations - payroll queries, leave management, onboarding, and policy access all automated.
- Payroll, leave & onboarding automation
- Finance query self-service
- Cross-department policy intelligence
- Reduces shared services headcount needs
Employee Onboarding Agent
Automated Onboarding
End-to-end onboarding automation - document collection, system access provisioning, training scheduling, and policy induction all handled by AI.
- Document collection & verification
- System access auto-provisioned
- Training schedule generated
- Policy induction automated
HR Transformation, Measured
Employees self-served
IT tickets auto-resolved
Policy queries answered instantly
HR routine call volume
"HR query resolution reduced from hours and days to seconds. The HR team is completely freed from repetitive routine queries - focused entirely on strategic work since deployment."
Works With Your Existing HR & IT Stack
Production Deployments at Scale
Hindustan Petroleum Corporation
14+ AI Solutions Across Refinery, HR, Supply Chain & Safety
India's largest enterprise AI rollout in the public sector — 14+ solutions live across refinery, HR, supply chain, commercial, and safety at HPCL.
- Plant GPT, CAPEX AI, Field AI across refinery ops
- HR GPT serving 60,000+ employees company-wide
- Stock Reconciliation AI — 100% daily violation detection
- Fleet Safety Monitor — <20 min exception response
- Full on-premise deployment, zero data leaves perimeter
Why HR Teams Choose Fluid AI.
Production-grade AI built for the scale, security, and sensitivity that enterprise HR and internal operations require.
SSO-Secured, Zero Data Leakage
Active Directory authentication at every session. Each employee sees only their own records. Enterprise-grade identity enforcement - not configurable, not optional.
Works With Your Existing Stack
SAP SuccessFactors, SAP HCM, ServiceNow, Workday, Teams, Slack, Azure AD - integrated natively, not replaced. Your tools stay; the manual work disappears.
Scales to 100,000+ Employees
Proven at 60,000+ employees at HPCL with no performance degradation. Linear scaling with enterprise-grade reliability across multiple plants and business units.