Leverage the potential of Generative AI to provide customer support with decreased waiting times, enhanced agent productivity, minimal escalations, and other benefits to elevate the CSAT Score.
Elevate your customer support to new heights with proactive assistance, personalized interactions, consistent support with unmatched accuracy and speed to cultivate strong, lasting customer relationships.
Leverage natural language processing, machine learning and sentiment analysis to instantly understand and respond to customer queries and effortlessly handle complex support cases with contextual knowledge based conversations.
Engage with your customers wherever they are to provide consistent and timely assistance ensuring accessibility and customer satisfaction.
With all the data at one platform your customer support agents gets effortless access to extensive knowledge bases and the GPT ability to comprehend inquiries instantly, ensuring that issues are resolved swiftly and accurately.
Support agents can handle multiple customer inquiries simultaneously with the Copilot's support. It can provide answers, gather information, and even draft responses, allowing your team to be more efficient and responsive.
Your support agents can now focus on building stronger relationships with customers, while the Copilot handles routine tasks, FAQ’s, offering personalized solutions and provide invaluable insights.
Real Time Integration with favorite tools of your employees, enhance your Omni channel Experience Slack, Teams, WhatsApp, etc.
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Introducing AI agents, handling calls autonomously & bringing revolution in the Customer Support Service
Start handling queries immediately without extensive additional training & work 24/7 to provide uninterrupted support to your Customer.
Human-like and personalized interactions with high accuracy that can handle diverse queries, offer support, address product inquiries/purchases, and attend to customer personal needs.
Ensure customer satisfaction to increase the likelihood of them seeking assistance or services again in the future, support that delights your customers.
Enterprise GPT offers organizations the flexibility to choose any Language Model (LLM) that aligns with your organisation specific needs and requirements. This adaptability allows you to select or fine-tune a language model that best suits your industry, domain, or even internal communication style.
With Fluid GPT Copilot your organisation can effortlessly upgrade & switch to upcoming premier foundation models of LLM in the market. This integration guarantees that your organisation can access the latest and most advanced AI technologies available allowing for seamless transitions without interupting your workflow.
With Fluid GPT your organisation can build your own knowledge base by ingesting all form of data -unstructured text, video, or web content. Our advanced solution can transforms all the unstructured and structured data from the knowledge base into actionable insights and knowledge.
Enterprise GPT recognizes the importance of secure data management within organizations. It offers the capability to build different tenants for different departments. This means that data access can be compartmentalized, ensuring that each department has access only to the relevant information & sensitive data is restricted to authorized personnel within the respective departments while maintaining a high level of data security & privacy. Administrators can define access permissions based on roles and responsibilities, allowing for a more secure and controlled environment.
Take your knowledge base content to all channels your customers could possibly reach out to you on — your website, mobile app, or even chat.
We provide the ability of Auto Ingestion from 100+ data source type- sharepoint, confluence, google drive, etc & experience real time data Integrations.
Revolutionize your organization's omni-channel experience, access the power of Enterprise GPT directly within preferred communication tools like Slack, Teams, WhatsApp, and more to quickly generate intelligent and contextually relevant responses, draft professional emails, create project plans, and more. This integration ensures that your employees have instant access to the collective intelligence and expertise of Enterprise GPT, making their workflows more efficient and effective. Collaborate on team projects, resolve customer queries, or brainstorm ideas without leaving their familiar workspace.
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Click to explore the perfect copilot for your organization!Talk to our GPT Specialist!
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