# Fluid AI

> Fluid AI is a deep-enterprise agentic AI platform purpose-built for regulated and high-security industries.

## About

Fluid AI deploys autonomous AI agents for customer support, sales assistance, and employee productivity across banking, insurance, healthcare, energy, manufacturing, and logistics. Founded in 2017, the platform is SOC2 and ISO 27001 certified with on-premise and air-gapped deployment options.

## Platform Capabilities

- Omnichannel AI agents: voice, chat, email, WhatsApp, SMS, social media
- Sub-300ms voice AI with 150+ language support and real-time multilingual switching
- RAG-powered knowledge base with deterministic governance
- No-code workflow builder for enterprise automation
- 1000+ pre-built enterprise integrations (Salesforce, SAP, ServiceNow, Teams)
- On-premise, hybrid cloud, and air-gapped deployment
- SOC2 Type II, ISO 27001, ISO 27701, ISO 42001, CMMI Level 5 certified

## Solutions

- Customer Support Automation: AI agents that resolve 80% of queries across all channels
- Sales Assistance: AI-powered lead qualification, engagement, and conversion
- Employee Productivity: Internal AI for HR helpdesk, IT support, and knowledge access
- KYC & Onboarding: Automated identity verification and compliance checks
- Voice AI: Autonomous voice agents with sub-300ms latency
- WhatsApp AI: Conversational commerce and support on WhatsApp Business API
- Email AI: Intelligent email triage, response, and resolution
- Chat AI: RAG-powered enterprise chatbots
- Marketing AI: Content generation, campaign automation, AI personas

## Industries

- Banking & Finance: KYC automation, fraud detection, collections, compliance
- Manufacturing: Worker assistance, predictive maintenance, quality control
- Oil & Gas: Asset monitoring, anomaly detection, field operations
- Telecom: Customer support, network diagnostics, churn prediction
- Healthcare: Patient engagement, clinical workflow automation
- Insurance: Claims processing, underwriting support
- Logistics: Supply chain optimization, shipment tracking

## Key Differentiators

- On-premise deployment for data sovereignty (air-gapped option available)
- Deterministic AI governance with human-in-the-loop controls
- 150+ language support with real-time voice translation
- Enterprise-grade security: SOC2, ISO 27001, ISO 42001, CMMI Level 5
- 7-day average go-live timeline
- No-code workflow builder for rapid customization

## Contact

- Website: https://fluid.ai
- Email: info@fluid.ai
- Location: Mumbai, India
- LinkedIn: https://www.linkedin.com/company/fluidai
- Twitter: https://twitter.com/fluidai
- YouTube: https://youtube.com/@fluidai