Digital Avatars for your In-Store and Branch Kiosk
Help customers find what they're looking for with integrated digital Assistant in your branch and store kiosks. The AI-powered Avatar interacts with customers through voice, touch and gesture, helping users through their decision-making journey by explaining product features, resolving queries and recommending relevant offers.
Make every interaction a smart interaction
The Kiosk Cognitive Layer seamlessly integrates with the AI Engine – backend SMARTS and the Avatar Conversational Layer, to provide a highly immersive and smart customer experience
Smart backend integration with real-time access to multiple Data Sources and easy navigation of User Data
Cognitive AI Engine
Cognitive AI Layer on Kiosk with NLP, Computer Vision, and Data Analytics capability for an exhilarating experience
Interactive Digital Human Interface for a unique Audio Visual customer experience through voice, touch and gesture
Create Amazing Experiences for your Customers
Bank of America
Fluid AI has deployed Kiosk AI Avatars and gesture banking for Bank of America across 100 locations. Here's a peek of their People-less Branch Kiosk layer.
One Brain for all Use cases
The Conversational AI Layer can be tailored for Multiple use cases across different industries
In-Store retail Koisk for smart customer interactions and Cross-Selling & Upselling product
Smart Ticket Kiosk
Smart Ticketing Kiosk to reduce the customer wait time and improve efficiency with faster service
Health care Kiosk
Health care kiosk for guidance, health-related discussion, and sharing useful tips with the users
In-Branch Kiosk for users to experience end to end Banking Services in completely Human-less branches
Interactive Information Kiosk that guides and provides relevant information demanded by the users
Self Service Kiosk
Smart Self Service kiosk with instructions and guided flows for the users at Self Service terminals
Analysis patterns from conversations & customer preferences to suggest relevant Financial products
Educational Kiosk for smart and efficient learning with Two-way interaction for educational purpose
Exhibition kiosk for hooking and increasing user engagement at an exhibition, trade show, seminars or brand activation
Overcome Business Challenges with Ease
Reduce Customer Drop-offs
Reduce drop-offs by sparking curiosity and increases user engagement and dwell time by 5x.
Location Specific Interactions
Adaptable and Location Independent solution with Multilingual NLP based interactions to cater to a wide variety of markets.
Authentication & Validation
Collects and validates data from digital or voice channels, while also structuring and cleaning customer records on your CRM.
Save Human Resource
Not just limited to dropping off leads to agents, but manages and automates end to end marketing cycle till conversion and more.
Quick updates & Request handling
Quick turnaround in handling users request and providing information or updates
Suggests an alternate approach or easily transfer calls to agents of the relevant division